Why Natural Gas?
Cleaner, reliable, and locally energy for Louisiana communities.
Cleaner Emissions
Emits lower levels of harmful pollutants such as carbon monoxide, carbon dioxide, and nitrogen oxides compared to other fossil fuels.
Lower Greenhouse Gas Impact
It produces fewer greenhouse gas emissions than other traditional fossil fuels.
Better Air Quality
Natural gas does not produce ash or particulate matter that can contribute to air quality and health concerns.
Abundant & American
Natural gas is plentiful in the United States, helping reduce dependence on foreign energy sources.
Billing & Payment Information
You should receive your natural gas bill during the first week of each month. Payments are due on the 15th of every month.
Customers may make additional payments to pay ahead. Partial payments require prior approval from our office to prevent service interruption.
Payment Options
We now offer online bill payment for added convenience. Click Here to Pay Your Bill Online.
Payments may be automatically drafted from your checking or savings account. Auto-draft enrollment requires a completed form and a copy of a voided check.
Payments by check or money order may be mailed to:
O&M Management Services
P.O. Box 307, Slaughter, LA 70777
Payments may be made in person at Albany Express Mart, located at the corner of Hwy 1064 and N. Café Line Road, just north of Albany.
(Please note: the store charges a service fee for this option.)
Credit card payments (American Express, Discover, Visa, or MasterCard) are accepted by phone. A $5.00 service fee applies.
ph: (877) 885-7968
Gas Meter Policies
Our goal is to keep both customers and employees safe while continuing reliable service. We appreciate your cooperation in maintaining a safe work environment.
Questions?
Please feel free to call the office Monday – Thursday 9 AM to 4 PM at 225-667-8273 or email [email protected]
If a bush or shrub is blocking access to a gas meter, we will attempt to trim it if possible. If the obstruction requires more than a simple trim, a notice will be sent to the customer via certified mail.
If debris is blocking the meter, a note may be left on the customer’s door advising them to “Please remove the debris.”
In cases involving an aggressive dog, we will attempt to contact the customer by phone to inform them of the issue. A follow-up letter will also be mailed outlining our policies regarding aggressive dogs.
AGGRESSIVE DOGS WILL NOT BE TOLERATED UNDER ANY CIRCUMSTANCES.
Our technicians carry dog mace in their vehicles and will use it if necessary to protect themselves.
Meters and valves located inside fenced areas must be accessible at all times. If access is blocked due to a locked gate, broken latch, or similar issue, we will contact the customer by phone, mail, or email to resolve the situation.
After customer contact regarding any accessibility issue, if a return visit finds that no corrective action has been taken, O & M Management Services will send a certified letter notifying the customer that they have 30 days to contact Livingston Parish GUD #1 / O & M Management Services with a plan of action.
If the customer does not respond or comply within 30 days, gas service may be discontinued until a resolution or agreement is reached.
DO NOT REMOVE VALVE SIGNS.
Valve signs are critical for locating valves quickly during emergencies.
Delinquency, Payment Policies & Extensions
If your account becomes delinquent:
- A delinquent notice will be sent.
- Payments not received by the 15th incur a 10% late fee.
- Service disconnects are scheduled around the 25th (may shift due to weekends/holidays).
- Not receiving a bill does not excuse payment.
- Returned payments (NSF): $35 fee.
If service is disconnected:
- Account must be paid in full, plus: 10% late fee, $35 administration fee, and $75 reconnect fee
- Same-day reconnection requires calling before 2 PM.
- Calls after 2 PM reconnect the next business day.
- After-hours reconnection: additional $125 fee.
Extensions:
- Extensions are a courtesy for customers experiencing financial hardship.
- Must be requested before disconnection.
- Maximum of 3 extensions per calendar year.
- Customers with 3 disconnections must pay:
Outstanding balance, all fees, and an additional $50 deposit before service is restored.
Apply for Gas Services
To apply for new gas service, the fastest option is to apply online using the button below.
If you prefer to apply by mail, download the application and return it to O&M Management Services, P.O. Box 307, Slaughter, LA 70777.